Dolmuş · Support

Something not working, or an idea to share? Write to us and we’ll get back to you soon.

Common questions

My purchases are missing, or I’ve moved to a new phone.: In the game, tap Store → “Restore Purchases”. You only need to be signed in on the phone with the Apple or Google account you bought with.
Where is my progress kept?: No account needed. Your progress, coins and settings are kept only on your phone. They can be part of your phone’s backup (iCloud or Google), so a new phone set up from that backup brings them along. Deleting the game deletes them too.
What does “No Ads” do?: It removes the ads that show up between levels on their own. It’s a one-time purchase, not a subscription. Ads you watch for a reward are always your choice.
I saw an inappropriate ad.: Report it from Settings → “Report an inappropriate ad”, or write to the address below. It helps to say when and where it appeared.
How do I change my ad permissions?: In Europe and other regions that require it, from Settings → “Ad and privacy permissions”. On iPhone, tracking permission is under Settings → Privacy & Security → Tracking.
How do I delete my data?: Settings → “Reset progress” erases your progress; deleting the game erases all of its data on the phone. For data kept by the ad and purchase services, see the privacy policy.